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Privacy Policy

Privacy Policy

Last Updated:  Feb 26, 2026

1. Introduction:
Gingerbread Helpers is operated by Contacto Logístico, S.A. (“Company,” “we,” “us,” or “our”).

This Privacy Policy describes how we collect, use, process, and protect your personal information when you visit our website, purchase our digital templates or physical products, subscribe to updates, or otherwise interact with our services (the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

2. What We Mean by Personal Information:
“Personal information” means information that identifies or can reasonably be linked to you as an individual.
This does not include anonymized or aggregated data that cannot identify you.

3. Information We Collect:
A. Information You Provide Directly

We collect information when you:

  • Participate in promotions
  • Submit a form
  • Contact us
  • Subscribe to our newsletterMake a purchaseinformation that may be per

This may include:

  • Transaction details
  • Phone number (if provided)
  • Shipping address (for physical products)
  • Billing address
  • Email addressName

Payment information is processed securely through third-party payment processors (such as Stripe). We do not store full credit card numbers on our servers.

B. Information Collected Automatically
When you visit our website, we may automatically collect:  IP address, device type, browser type, pages viewed, time spent on pages, referring website, interaction behavior.

We use cookies, pixels, and similar tracking technologies.
These may include: Meta Pixel (for advertising and performance measurement), and/or Google Analytics (for website analytics and usage insights).

These tools may collect information about your interaction with our website and may use cookies or similar technologies.

You may disable cookies through your browser settings.

4. How We Use Your Information:

We may use your information to: process and deliver digital downloads, fulfill physical product shipments, send order confirmations, provide customer support, improve website functionality, measure advertising performance, display relevant advertisements (where applicable), send marketing communications (if you opt in), detect fraud or security issues, and/or comply with legal obligations.

We do not sell your personal information.

5. Advertising & Analytics:
We may use third-party advertising and analytics services, including:  Meta (Facebook / Instagram Ads), and/or Google Analytics.

These services may collect information about your activity on our website to help us understand performance and improve marketing efforts.

These providers may use cookies and similar technologies in accordance with their own privacy policies.

You may manage advertising preferences through:  Facebook Ad Preferences, Google Ad Settings, and/or your browser cookie settings

6. Sharing of Information:
We may share personal information with trusted third parties who support our operations, including: payment processors, website hosting providers, email marketing platforms, analytics providers, advertising partners, and/or shipping carriers (for physical products).

These third parties process information only as necessary to provide services to us.

We may also disclose information if required by law or to protect our legal rights.

We may also participate in affiliate marketing programs, which may use tracking links to measure referral activity.

7. International Data Transfers:

Because our website and service providers operate internationally, your information may be processed in countries outside your country of residence.

By using our Services, you acknowledge that such transfers may occur.

8. Data Retention:
We retain personal information only as long as necessary to: complete transactions, comply with legal requirements, maintain business records, and/or resolve disputes.

9. Your Rights:

Depending on your location, you may have the right to:
• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Withdraw consent for marketing communications

• Opt out of targeted advertising (where applicable)

To exercise these rights, please contact us at:

[Insert email]

We may verify your identity before fulfilling requests.

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Opt out of targeted advertising (where applicable)

To exercise these rights, please contact us at: info@gingerbreadhelpers.com.  ​We may verify your identity before fulfilling requests.

10. Marketing Communications:

If you subscribe to receive updates or promotional emails, you may unsubscribe at any time using the link included in our emails.

Transactional emails related to purchases will still be sent.

11. Children:

Our Services are not intended for children under 13. We do not knowingly collect personal information from minors.

12. Security:

We implement reasonable safeguards to protect personal information. However, no online transmission is completely secure.

13. Changes to This Policy:

We may update this Privacy Policy periodically. Continued use of the Services constitutes acceptance of any updated policy.

14. Contact Information:

For questions, concerns, or requests regarding any of these policies, please contact us at:

  • Company Legal Name: Contacto Logístico, S.A., e.g., Gingerbread Helpers
  • Boulevard Los Próceres 24-69 zona 10, Empresarial Zona Pradera, Torre 1, Of 1202. Guatemala, Guatemala 01010
  • +(502) 23757722
  • www.gingerbreadhelpers.com
  • info@gingerbreadhelpers.com